Agent

Agent safety boundaries

How Ptero Assistant handles sources, permissions, quota, and high-risk actions.

Answers must be traceable

The agent explains data and drafts tasks. It should not bypass permissions or directly act on customer data.

  • Answers show sources, data range, and important limitations.
  • Cross-account and cross-site data access must be blocked by backend permissions and RLS.
  • Plain PII is not part of default context.

High-risk actions

Exports, task creation, subscription changes, and sensitive-field access require confirmation and audit.

  • Fixed questions and normal chat both obey daily quota limits.
  • When context limits are reached, the UI prompts a new session or summarized compression.
  • Agent-triggered scans, exports, and background work must enter the queue.